Key Physicians Selects Infina Connect’s Intelligent Care Coordinator to Elevate Healthcare Referral Management Across the Triangle Area
CARY, N.C., Feb. 1, 2024 /PRNewswire-PRWeb/ — Infina Connect, a leading provider of SaaS software for healthcare referral management, is pleased to announce that Key Physicians (Key), the premier Independent Physician Association serving the Triangle of North Carolina, has rekindled its partnership with Infina Connect and selected the Intelligent Care Coordinator (ICC) to optimize its referral management processes.
Having been a previous heavy user of ICC, Key has a long history of remarkable success with the platform. Over the most recent three years using ICC, the clinically integrated network (CIN) that Key participates in achieved $80 million in cost savings on commercial payer contracts, an 85% increase in network referrals, and an 11% medical cost advantage. However, the CIN moved away from ICC several years ago in favor of an alternative product. Due to changing market dynamics, Key found itself in a position to make an independent decision on its referral management platform. As a result, Key is now returning to ICC, having recognized the undeniable value it brings to its healthcare ecosystem. The decision to return to ICC was driven by its proven track record and the desire to, once again, harness ICC’s capabilities in helping Key achieve optimal clinical and financial outcomes.
“In its initial collaboration with Infina, Key achieved substantial financial savings and operational efficiencies,” said Jon Fowler, the executive director of Key Physicians. “Key is getting back to the basics of value-based care by making sure our patients are seen as quickly as possible by the highest value provider that is available to them, and ensuring an optimal level of collaboration with our specialist consultants.”
Joe Francis, chief executive officer of Infina Connect, expressed confidence in the renewed partnership: “We are thrilled to continue our journey with Key Physicians and support their commitment to delivering exceptional care while driving operational excellence. The value propositions of ICC align perfectly with Key Physicians’ goals, and we look forward to helping them return to their previous level of success.”
Infina Connect’s ICC empowers healthcare providers with a suite of robust capabilities designed to revolutionize healthcare referral management and drive operational excellence:
- Provide Better Care at a Lower Cost: With ICC, primary care providers can guide patient referrals to in-network specialists that provide the best care possible at the lowest cost.
- Improve Referral Workflow Efficiency: ICC ensures that relevant clinical information is shared with specialists and enables primary care and specialists to collaborate more efficiently. Primary care providers can also maintain visibility into the patients ongoing status electronically, eliminating inefficient modes of communication like phone calls and fax.
- Achieve Shared Savings: Keeping referrals within high value provider networks is a proven way to reduce the overall cost of care, leading to stronger performance on value-based contracts.
About Infina Connect:
Infina Connect is a leading provider of SaaS healthcare referral coordination solutions. Our Intelligent Care Coordinator solution empowers healthcare organizations to optimize placement of referrals within high value networks and electronically coordinate patient care with other providers, ultimately improving patient health outcomes and achieving shared savings.
About Key Physicians:
Key Physicians is the premier Independent Physician Association serving the Triangle of North Carolina and is celebrating its 30th anniversary. Committed to delivering high-quality, patient-centered healthcare, Key Physicians collaborates with leading providers to ensure the best possible patient care experience.